Privacy Policy - Accountax Aid Ltd
Last Updated: 01/12/2025
At Accountax Aid Ltd, accessible from https://www.accountaxaid.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how it is used, and the rights you have under UK GDPR and the Data Protection Act 2018.
If you have any questions or require more information about this Privacy Policy, please contact us at: info@accountaxaid.co.uk
1. Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
2. Information We Collect
The personal information you are asked to provide and the reasons for requesting it will be made clear at the point of collection.
Information collected through website forms
When you submit a contact form, enquiry form, or callback request, we may collect:
- Name
- Email address
- Phone number
- Messages or enquiries
- Documents uploaded (if provided)
If you contact us directly
We may receive additional information such as:
- Content of your message
- Attachments you provide
- Any other information you choose to include
Registration for services
When registering for services, we may also request:
- Company name
- Address
- Telephone number
3. How We Use Your Information
We use the information we collect for purposes including:
- Operating and maintaining our website
- Responding to your enquiries and providing customer support
- Processing service requests
- Improving, personalising, and expanding our website
- Understanding how visitors use our website
- Developing new services and improving user experience
- Sending updates, service information, or marketing emails (with your consent)
- Detecting and preventing fraud
4. Log Files
Accountax Aid Ltd follows standard practices of using log files. These include information such as:
- IP addresses
- Browser type
- Internet Service Provider (ISP)
- Date and time stamps
- Referring/exit pages
- Number of clicks
These are not linked to personally identifiable information and are used for analytics and website administration.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, including:
- Remembering preferences
- Improving website performance
- Understanding how users interact with the site
We use a standard cookie setup which may include essential, performance, and analytics cookies. You can disable cookies through your browser settings.
6. Third-Party Policies
Accountax Aid Ltd may use trusted third-party tools for:
- Website hosting
- Email communication
- Analytics
- Fraud prevention
These third parties may use cookies or tracking technologies. Our Privacy Policy does not apply to third-party websites or advertisers. Please refer to their individual policies for more details.
7. Marketing Communications
With your consent, we may send you:
- Service updates
- Newsletters
- Marketing information related to Accountax Aid Ltd
You may opt out at any time by contacting us at info@accountaxaid.co.uk.
8. UK GDPR – Your Data Protection Rights
Under UK GDPR, you are entitled to:
- Right to access: Request copies of your personal data.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data under certain conditions.
- Right to restrict processing: Ask us to limit how your data is used.
- Right to object to processing: Object to certain uses of your data, including marketing.
- Right to data portability: Request transfer of your data to another organisation.
We must respond to all requests within one month. To exercise these rights, contact us at info@accountaxaid.co.uk.
9. Children’s Information
Accountax Aid Ltd does not knowingly collect personal information from children under 13. If you believe your child has submitted information on our site, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately when published.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, contact us at: info@accountaxaid.co.uk
Accountax Aid LtdUnit G.09, Barking Enterprise Centre
50 Wakering Road, Barking, Essex, IG11 8GN